Terms of service
Welcome to Matrix Nation. By accessing our website, placing an order, or using our services, you agree to the following Terms of Service. Please read these terms carefully before using our website.
Overview
This website is operated by Matrix Nation. Throughout the site, the terms “we,” “us,” and “our” refer to Matrix Nation. By visiting our site or purchasing from us, you agree to be bound by these Terms of Service, including any additional policies referenced on our website.
If you do not agree to these terms, you should not use our website or purchase our products.
Eligibility
By using this website, you confirm that you are at least the age of majority in your state or country of residence, or that you have permission from a parent or legal guardian to use this website.
Products and Information
Matrix Nation offers nutritional supplement products, including collagen peptide products.
The information provided on our website is for general informational purposes only. Our products are not intended to diagnose, treat, cure, or prevent any disease. Always consult with a qualified healthcare professional before using any supplement, especially if you are pregnant, nursing, taking medication, or have a medical condition.
Product Availability
We make every effort to display product information, pricing, and availability accurately. However, we do not guarantee that all products will always be available.
We reserve the right to limit quantities, discontinue products, update product details, or change prices at any time without notice.
Orders and Payments
When you place an order, you agree to provide accurate billing, shipping, and contact information.
We reserve the right to refuse, cancel, or limit any order for any reason, including suspected fraud, incorrect pricing, product availability issues, or violation of these Terms.
All payments must be completed through the payment methods available at checkout. Orders will not be processed until payment is successfully received.
Shipping and Delivery
Shipping times are estimates and may vary depending on location, carrier delays, order volume, or other circumstances outside our control.
Matrix Nation is not responsible for delays caused by shipping carriers, incorrect shipping information provided by the customer, customs delays, or events beyond our control.
Returns and Refunds
Returns and refunds are handled according to our Return & Refund Policy. Please review that policy before making a purchase.
Due to the nature of nutritional supplement products, opened or used items may not be eligible for return unless they arrive damaged, defective, or incorrect.
Accuracy of Website Information
We try to keep all website content accurate and up to date. However, there may occasionally be errors, omissions, or outdated information.
We reserve the right to correct any errors, update information, or cancel orders if any information on the website is inaccurate at any time, including after an order has been submitted.
User Conduct
By using our website, you agree not to:
• Use the website for any unlawful purpose
• Violate any applicable laws or regulations
• Interfere with the security or operation of the website
• Upload or transmit harmful code, viruses, or malicious software
• Attempt to gain unauthorized access to our systems
• Use our content, branding, or materials without permission
Intellectual Property
All content on this website, including text, images, graphics, logos, product names, designs, and branding, is owned by or licensed to Matrix Nation.
You may not copy, reproduce, distribute, modify, or use any website content without our written permission.
Third-Party Links
Our website may include links to third-party websites or services. These links are provided for convenience only.
We are not responsible for the content, privacy practices, policies, or actions of any third-party websites.
Limitation of Liability
Matrix Nation is not liable for any direct, indirect, incidental, special, or consequential damages resulting from your use of our website, products, or services.
You agree that your use of our website and products is at your own risk.
Disclaimer
Statements on this website have not been evaluated by the Food and Drug Administration. Our products are not intended to diagnose, treat, cure, or prevent any disease.
Results may vary from person to person. Product benefits depend on individual health, lifestyle, diet, consistency of use, and other factors.
Indemnification
You agree to indemnify and hold harmless Matrix Nation, its owners, team members, partners, and service providers from any claims, damages, losses, liabilities, or expenses arising from your use of the website, your violation of these Terms, or your violation of any law or third-party rights.
Changes to These Terms
We may update or change these Terms of Service at any time. Any updates will be posted on this page with a revised “Last Updated” date.
Your continued use of the website after changes are posted means you accept the updated Terms.
Governing Law
These Terms are governed by the laws of the applicable jurisdiction where Matrix Nation operates, without regard to conflict of law principles.
Contact Information
If you have any questions about these Terms of Service, please contact us:
Email: matrixnation@proton.me
Matrix Nation